911 TRAINING ACADEMY
The only independent online career-prep for entry-level Dispatchers.
The hardest part about getting a job in 911 is having experience.
With our exclusive training, you can pre-qualify for selection by getting a head-start on the competition!
Whether you have experience in emergency services or not, our program will prepare you for an entry-level position in 911 Dispatch. Our program is vendor neutral and aligns with universal protocols.
The greatest barrier to a career in 911 dispatch is that access to training is generally closed to the public. Candidates must typically get hired before they can begin training. This is a major disadvantage for those with no prior experience. Our program covers the equivalent of the first month of on-the-job training.
Our course includes:
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Orientation to the Industry & organizations.
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Emergency Services Terminology.
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Police, Fire, EMS & EMD protocols.
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Computer Aided Dispatch (CAD) Software.
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Call-taking Skills.
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Radio Procedures.
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Practice with AI callers and Computer Aided Dispatch simulators.
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Quality Improvement.
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Legal Databases.
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And much more.
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Earn certification at your own pace.
You will have access to a Mentor who is certified in each discipline covered in this course.
The only 911 course with
interactive A.I. call training.
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